SBS - Sure Boh Singapore

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4 hours ago

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NDP 2018 Song - Avengers Edition

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SBS - Sure Boh Singapore added 2 new photos.

4 hours ago

Another type of scam, this time got printed logo envelope and all hor

Text and photo: Clarence Tan FB

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Hi fellow Facebook friends. I have something that I wish to share with everyone.
The picture you see below is a letter I received earlier today in a generic Singtel envelope. The thing is, I'm not a customer of Singtel and was quite surprised to have received a billing letter from them. Without thinking much, I called in and tried to enquire about it and had to wait close to 30 minutes before I was attended by a customer support officer. I then explained to them my situation and without much enquires, they told me that they had been receiving countless calls about this and was told that it was a phishing mail and had been ongoing for quite some time. The thing is, before I called Singtel, I went to their FB page to see if there were any post about this and there were none(Not even protecting your customers despite being aware of this scam 🤔). Which is why I feel the need to share this with everyone and in a way, save you all the hassle of calling Singtel and experience their crappy customer service.

Just saying, if it was my mother who was the recipient, she would have probably paid for it without thinking much.

Update: When i called Singtel, I did asked them to check the account number and they told me that there was no such account number and was told to ignore it. But then, a Singtel staff(not entirely sure legit or not) approached me and told me that he had checked the bill ID and it was valid(weird huh? Data leak?).

Some of you might think that since there is no "-" before the amount, Singtel might me owing me $8.35 instead(I wish). Which is one of the reason why i called them to enquire in the first place(Free money right? Who don't want?).

There is also a lack of detail in the letter itself and my sister actually spotted a return PO Box address printed on both the envelope and the letter itself. Googled Singtel's PO Box address and it did not match the one stated.

TLDR; I received a phishing mail that looks exactly like Singtel's letter asking me to pay $8.35.

If anyone of you had encountered something like this, you can consider lodging an online police report(It's easy!) at www.police.gov.sg/e-services/report/police-report

Please also check with Singtel before determining that yours is not a legit one.

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I read through his post. THIS IS NOT A SCAM. CHECK UR FACTS RIGHT BEFORE U THINK THIS IS A SCAM. Goodness gracious!1. Singtel staff are really 🤦🏼‍♀️🤦🏼‍♀️🤦🏼‍♀️, that’s the only way I can describe them.2. The letter from Singtel clearly shows he has a balance that he can withdraw from them meaning he probably paid more before when he was a Singtel customer even though he isn’t now...Of course there could be a possibility he had the line or helped someone sign up before with his name and he totally forgot about it.3. PO box addresses shown the web are never true. FYI, to verify, I checked my singtel Bill and Bras Basah PO box is correct.4. This fella should check his facts right before creating a mountain out of no hill.#fakenews

I have paid for the source which i didn't use just waiting for them to respond regarding about this but till the date i call from last week no respond..

Go paperless lah it's more secure

The scam is stating the company got money to refund you; fishing for you bank details then probably deposit refund of more than the stated amount into your bank; then after that ask victim to transfer the excess money back to another bank account... probably a money laundry tactic 🙀💀

I am just curious, when your u made payment which is either by check or digital form. How do the scammet phish information from you? Check will be to Singtel name. Unless by credit card details which I dont see input for credit card. Maybe the person can explain more. Or unless is actually paying for the person account which obviously will be a giveaway...

Just thinking aloud, shouldn’t -$8.35 in a bill mean Singtel owe you $8.35？

had 6205 1688 called me mentioning from singtel and i have violated some user agreement.

If like you mentioned when called Singtel officer said they received countless call about this. Surely if things are happening and not right shouldn’t Singtel put up advert in the newspaper to inform their customers

I received it too with singtel owing me $33.93! Fact that I'm no longer with singtel more than 10 years is already suspicious and I checked with a staff at Causeway point and it seems no one knew about this scam.

I have one too but it’s not fake, it’s reflected in my Singtel login account. I have cancelled that account and it’s closed for a few years. It’s still in the system. They send me the same billing letter which is posted on FB but don’t have to pay.

I received this letter too but i dont have line with singtel, i throw away . I wonder how they get our name and address🙄🙄

Dai Junn Yu Ci Zhi Quan must take note!!!

I received it too

Yeah. That's the right thing to do.. Creating more jobs for every1..

Make police report. Let SPF settle

I got this today

Trace the PO Box..

Scam pattern is getting more n more.. 😥

Report to police about this csse

Mine had my surname mispelt

Grace Gan please take note!!

received also

Obviously someone in there have been selling data to these scammers..

Singtel 😐😐

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