Artificial intelligence (AI) is changing how people work, and the National Trades Union Congress (NTUC) wants to make sure Singaporean workers are not left behind but lifted up.
Ahead of its Ordinary Delegates’ Conference 2025, NTUC shared how it is helping workers adapt, upskill and thrive in this new era, from launching an AI Career Coach to rolling out more AI-related training and company support schemes.
A career coach that never sleeps
NTUC’s new AI Career Coach is already helping thousands of Singaporeans plan their next move. Since the launch of its Beta version in July 2025, over 3,500 users have tried it.
Powered by Generative AI, the platform acts like a smart career assistant, helping workers assess their career readiness, identify skills gaps, and find ways to move into in-demand roles.
The platform, accessible at aicareercoach.ntuc.org.sg, brings together job listings, skills courses, and career resources in one place. It also helps jobseekers search for openings, plan their career paths, and get smart, personalised recommendations on how to upskill and move forward.
Through the AI Career Coach, users can check how ready they are for their next job, identify skills they need to improve, and explore ways to move into in-demand roles. Its AI chat offers real-time, personalised advice to help workers, especially younger ones and PMEs, plan their next career move with confidence.
Key features include:
- Career Profiling Tool – identifies potential career pathways and relevant training opportunities
- AI Resume Builder – refines resumes to align with job descriptions
- Interview Simulation – provides interactive practice sessions to build confidence
- Personalised Recommendations – curates job and course suggestions based on experience, skills, and goals
In the media statement, NTUC Secretary-General Ng Chee Meng said:
“Singapore’s future of work will be shaped by how well we prepare our workers, including our Professionals, Managers, and Executives (PMEs), today. NTUC is committed to leading workforce transformation by working closely with our tripartite partners, integrating our efforts, and driving innovation, such as the AI Career Coach, to build an AI-Ready SG that supports our workers’ skills and jobs. Our goal is clear: to ensure every worker can grow with change, seize new opportunities, and succeed in the age of AI where no one is left behind.”
AI-Ready SG: Getting everyone future-proof
To make sure no worker falls through the cracks, and to support Singapore’s National AI Strategy, the labour chief has recently proposed in Parliament to set up “AI-Ready SG”, a one-stop initiative that integrates existing resources from the Government and tripartite partners that enables both businesses and workers to become truly AI-ready.
At the core of AI-Ready SG, NTUC is encouraging workers to adopt three key mindsets: 1) use AI tools to learn anytime and anywhere, 2) stay curious and open to new ideas, and 3) keep learning throughout life to seize new opportunities in an AI-driven world.
Employers, meanwhile, are urged to use AI responsibly by redesigning jobs, training their staff, and ensuring that workers are fairly rewarded as productivity improves.
The initiative builds on NTUC’s Company Training Committee (CTC) framework to help both businesses and workers progress together in the AI-driven future. It will provide clearer upskilling pathways that include AI-related skills, as well as practical resources for companies to understand how AI can enhance their operations and growth.
More protection, better support for workers
Over the past two years, NTUC and its unions have also been busy strengthening worker protections and benefits.
Through the CTC network, almost 3,700 CTCs have been formed across companies to help workers upskill and earn more.
So far, more than 700 projects have been approved, benefiting about 10,000 workers with wage increases of around 5% above their annual increment.
This year, NTUC has also scaled up the CTC initiative with the introduction of Cluster CTCs through partnerships with industry leaders, where they guide smaller companies to transform together. This move is expected to benefit 45,000 workers from over 600 small and medium enterprises, helping to build stronger, more resilient businesses and sectors.
