At the recent debate on the President’s Address, NTUC Deputy Secretary-General Desmond Tan pledged that NTUC will support workers, especially seniors, in adapting and flourishing as Singapore faces two major shifts: an ageing population and the rise of artificial intelligence (AI).
In his speech, Tan described these challenges as the “two AIs”: Artificial Intelligence and Ageing Individuals. One generates new knowledge at speed, while the other carries wisdom built from years of experience. He stressed that combining the two can create a workforce that is smarter, more inclusive, and future-ready.
Yet, NTUC’s latest survey shows seniors continue to face difficulties. Only 43% of workers aged 55 and above believe there are enough good jobs for them, compared to 66% of younger workers. They also take longer to secure employment, averaging over six months of job search. Ageism in hiring, medical costs, caregiving responsibilities, and fear of being replaced by technology are pressing concerns.
To tackle these issues, NTUC is working with tripartite partners to strengthen support for older workers. This includes pushing for fair hiring practices, more flexible work arrangements, and equal access to training. “Ageing should not be seen as a liability, but as a source of strength,” said Tan, pointing out that experienced workers bring valuable judgement and resilience.
On AI, Tan made it clear that NTUC’s goal is not to resist technological change. Instead, its vision is to help workers thrive in the AI economy by ensuring a just transition, supporting business transformation and job redesign, and upskilling the workforce.
With initiatives like the Company Training Committee Grant, NTUC has helped firms redesign jobs and retrain employees. At SBS Transit, an AI-powered tyre management system has boosted productivity while allowing technicians to take on higher-value roles.
Tan also issued three calls to action:
- For employers to invest in older workers
- For the Government to back an “AI-Ready SG” initiative to bridge digital gaps
- For workers to embrace lifelong learning and technology with courage
He further explained in Mandarin that AI shares the same pronunciation as “爱” (love) in Chinese, and used this wordplay to encourage workers to adopt the “three loves”:
- Love to learn: AI tools are now simple to use, and workers of all ages can continue learning and improving.
- Love to ask questions: Curiosity is key, and AI can provide answers and spark new ideas.
- Love to persevere: AI can provide information, but human judgment and determination, especially from seniors, drive real innovation.
In his closing speech, he assured workers that NTUC will remain a steadfast partner, committed to protecting seniors, uplifting all employees, and preparing every Singaporean to thrive in the age of AI.
“With AI and with love (爱), there is a future,” Tan said.
