A phone repairman in Singapore has been sentenced to six months in jail after he secretly browsed and saved private photos from his female customers’ phones.
The man, 27-year-old Malaysian national Low Jwen Sern, pleaded guilty to one charge of possessing intimate images without consent. Four other similar charges were also taken into consideration during sentencing.
According to 8world, at the time, Low was working as a sales assistant at a phone repair shop in Clementi. Between 2022 and 2024, he took advantage of his job to secretly access customers’ personal content while repairing their phones. He would browse through their photo albums and chat histories. When he came across private or explicit images, he would transfer them to his own phone using AirDrop or Bluetooth.
His actions came to light in September last year when a male customer collected his repaired phone. A pop-up notification revealed that some of his wife’s private photos had been transferred. He immediately made a police report.
Investigations later uncovered that Low had stored at least 71 intimate photos and eight videos from at least five different customers.
The judge sentenced him to six months in jail and stressed that Low had abused his position to repeatedly violate customer privacy, severely damaging public trust in service providers.
