This is the first time in the history of the awards that an airport has won this prestige title for six consecutive years. Congratulations to Changi Airport.
Changi Airport Singapore achieved great success at the 2018 World Airport Awards, being voted by air travellers as the World’s Best Airport for the sixth consecutive year.
Changi Airport was also the repeat winner of the award for the Best Airport Leisure Amenities. The awards were held at Passenger Terminal EXPO in Stockholm, Sweden on 21st March 2018.
The World’s Top 10 Airports
- Singapore Changi Airport
- Incheon International Airport
- Tokyo Haneda International Airport
- Hong Kong International Airport
- Hamad International Airport
- Munich Airport
- Chubu Centrair International Airport
- London Heathrow Airport
- Zurich Airport
- Frankfurt Airport
“We are extremely honoured to be named Skytrax’s World Best Airport for the sixth consecutive year. It is a significant achievement for Changi Airport and spurs us to continue to deliver the best passenger experience for all who travel through Changi Airport. Last year, we successfully opened Terminal 4, and upgraded parts of Terminal 1. We are most grateful to the 50,000-strong airport community for their steadfast support through the years and as we continue to upgrade the airport’s infrastructure. Their unwavering commitment and passion for service excellence are what underpins Changi Airport’s success. As we anticipate the opening of Jewel Changi Airport next year, we will continue to work closely with our partners to deliver the best of experiences to our passengers. We thank our passengers and partners alike for their continued support and confidence in us.” said, Mr Lee Seow Hiang, Chief Executive Officer of Changi Airport Group.
The World’s Best Airport Terminals
- London Heathrow – T2
- Munich – T2
- Singapore Changi – T3
- London Heathrow – T5
- Tokyo Haneda – Int’l
- Madrid – T4
- Dubai – T3
- Paris CDG – T2-M
- Mumbai – T2
- Baku Heydar Aliyev Airport – T1
The World’s Best Airport Baggage Delivery
- Kansai
- Tokyo Haneda
- Incheon
- Taiwan Taoyuan
- Tokyo Narita
- Zurich
- Singapore Changi
- Centrair Nagoya
- Munich
- Copenhagen
The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey. The survey is operated as an independent study, with no entry fees or charges to any airport, and the Awards ceremony is also provided to winning airports at no cost.
The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period. The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate. The Survey was available in English, Spanish and Chinese language options.
