Commuters on SMRT trains will be able to see train arrival timings in real-time with the SMRT mobile app which will include the recovery time while rail engineers fix faults.
The enhancements to its SMRTConnect Mobile app will be rolled out slowly in three phases starting December.
The new real-time information system will show train arrival timings that include the required time for SMRT’s rail engineers to fix faults and recover service, as well as crowd levels at station platforms.
Commuters can also see how many trains they may have to wait for before they can board. At a later phase, the app can also show which platform doors they can wait at to get into a less crowded carriage.
Data such as fare gate data, Wi-Fi access points, train capacity data and closed-circuit television feeds will be gathered for a more accurate information on crowd levels.
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