A reader sent a letter to us and asked us to help publish this letter.
Dear Editor,
I recently booked a flight out of Singapore for a short weekend trip via Scoot. I also booked a hotel stay via Agoda.com for my trip.
Within 1 or 2 days, I received an email and a SMS from Uber promoting to me their private vehicle hire service at my destination when I land.
I am very concerned about two things.
- How did Uber know that I will be travelling, such that they can send me an email and SMS?
- Is there a breach in Personal Data Protection Act (PDPA) if my personal data was shared by Scoot or Agoda.com to other companies for marketing purposes?
I think the 3 companies need to come out to clarify and explain how Uber got wind of me travelling and marketing their services to me.
I am registered under the Do-Not-Call registry so I shouldn’t be receiving such marketing notices.
And so if there is indeed a breach of PDPA, I believe the Personal Data Protection Commission should come out to state their stand on this matter.
Regards,
Concerned traveller.
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