Passengers of Air Asia flights to Bali left clueless

Some passengers of Air Asia flights to Bali have gone on Facebook to pose questions about their flight status in light of the possible eruption of Mount Agung in Bali.

Air Asia

The Singapore Ministry of Foreign Affairs issued a Travel Advisory to advise Singaporeans to defer travel to Bali during this period.

Some of the worried customers of Air Asia have asked the airline if it accepts changes of flights to another destination on the same departure and return dates.

One customer has said that he is not pleased with the airline’s e-chat service and has turned to asking the airline via its Facebook page.

Understandably, some customers are getting worried and impatient since the volcano is reported to erupt any time within the next few days.

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Chuan-Jin Chen



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